About Me
A seasoned digital delivery leader with over a decade of experience driving strategy, leading diverse technical teams, and delivering high-impact digital solutions. Expert in stakeholder engagement, process improvement, risk and budget management, and consistently ensuring projects deliver measurable business value. Proven ability to translate business needs into strategic digital initiatives, enhancing organizational performance through innovation and strategic thinking.
Work Experience
Fingerpaint Group
Digital Production Manager, Portfolio Lead / 2022 - Present
Direct and lead strategic consulting for digital channels and platform implementations, collaborating closely with Strategy, Creative, and Account teams to drive innovative, results-oriented digital solutions. Oversee comprehensive planning and execution of high-impact digital initiatives ensuring alignment with business objectives and best practices.
- Served as portfolio lead for prominent healthcare brands, including Neurelis, Rigel, and Regeneron, overseeing all aspects of digital project delivery from strategy to execution.
- Immediately introduced and implemented streamlined processes and innovative technical solutions, significantly improving coordination, collaboration, and efficiency across brand teams.
- Mentored digital producers, art directors, and strategy team members, enhancing team capabilities in digital best practices, user experience, accessibility standards, and the latest advancements in SEO.
- Led a comprehensive overhaul of functional requirements documentation, establishing clearer, more actionable, and usercentric documentation standards.
- Actively managed stakeholder relationships, aligning digital project outcomes with strategic business objectives, ensuring projects delivered measurable value.
FCBCure, an FCB Health Network company
Product Lead, CONTRACT / 2021
Responsible for the evaluation, architecture, design, planning, configuration, documentation, and deployment of complex digital projects for the network.
- Defined digital product strategies, managed project lifecycles, and acted as the main liaison between technical teams and stakeholders, delivering innovative solutions on-time and within budget.
- Led strategic project planning sessions, clearly articulating project scopes, deliverables, and timelines to clients and internal teams.
- Aid in the research, design, and development of digital projects.
- Improved digital delivery processes, enhancing project transparency, predictability, and stakeholder satisfaction.
Bailey Lauerman & Associates
Digital Producer / 2018 - 2020
Developed and maintained strategic partnerships with external digital development partners, managing creative and technical aspects through project scoping, RFP processes, and continuous stakeholder communication.
- Led the ideation, development, and prototyping of an innovative mobile application leveraging augmented reality.
- Managed end-to-end project planning and execution for the comprehensive redevelopment of the Kendall Motor Oil website, including overseeing the successful launch of an associated mobile application. Kendall Motor Oil website and launch of accompanying mobile application.
- Supervised a significant corporate website reconstruction, improving both user experience and technical performance.
- Co-designed, co-authored, and developed bi-weekly email marketing campaigns across five major client brands.
- Initiated A/B testing strategies and implemented Google Tag Manager (GTM) tagging to optimize data-driven decisionmaking and enhance campaign effectiveness.
- Conducted professional development sessions focused on emerging technologies, trends, and digital best practices, upskilling agency teams.
- Accounts included: Phillips 66, Kendall Motor Oil, United Healthcare, Cargill, and Bosch.
iConstituent LLC
Web Production and Marketing Manager / 2013 - 2018
Ensure the successful delivery of complex client projects while meeting budgetary and time constraints and maintaining organizational profit margins.
- Spearheaded the CMS conversion of 35 websites from Joomla CMS to proprietary CMS system, recruiting ten internal staff members and five subcontractors and completing the project in just over a month.
- Provided oversight and coordinated a team of 5 on multiple concurrent, high-priority technical projects, communicating issues, and client feedback
- Grew online ads management channel by recruiting local interns and establishing a streamlined onboarding and purchasing process.
- Liaise with prominent clients and associations to plan and execute company-sponsored events, leading to increased exposure and networking opportunities for sales staff.
- Signatory and contract manager with U.S. House of Representatives.
Web Services Consultant / 2010 - 2013
- Built and maintained relationships with over 145 members of the U.S. Congress (including high-profile clients such as Senator Bernie Sanders and Congressman Steny Hoyer) through scheduled meetings, impromptu office visits, conference calls, and email.
- Scheduled and hosted on-site training and feedback seminars.
- Published a whitepaper on the process to better integrate press and legislative staff within a congressional office.
Support Analyst and Event Manager / 2008 - 2010
- Provided desktop support for web-based products and services that require extensive knowledge of HTML/CSS/JavaScript.
- Revamped and modernized the onboarding process for telephone town hall events propelling the company to become the number 1 provider of the service to members of Congress.